Bespoke support packages to suit your needs

Our service desk engineers are trained to Level 2 at the very least and have a broad range of industry and platform qualifications, such as Microsoft and Linux certifications, individual product specialisms and extensive Apple Mac knowledge.

Key Features

Certified engineers

Full IT support for authorised users

A flexible choice of support packages

Broad spectrum of support, from workstations to servers

Pick a support package to suit your needs

Choose exactly how much or how little support you need with our budget-friendly packages:

12-hour coverage, 8am to 8pm, Monday to Friday, excluding public holidays – 24/7, 365 days per year

Full coverage IT support

You will benefit from direct help via our IT support team whenever your business needs it. This could be a problem with a user account, password or something more serious such as a workstation that needs hands-on management by our remote technicians.

Expert assistance is available for a broad range of issues because, while we understand that your business is unique, our experienced staff have seen – and fixed – all types of IT problems.

User support

IT Troubleshooting

Support for custom applications

Remote assistance & remediation

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Get in touch

What our clients say

Get Solutions

Andy Kelly

GET Solutions

“We first approached 5i Business when our existing contract for IT infrastructure was coming to an end. We have gone from an unsupported system that we were trying to manage ourselves to a fully managed implementation. Now, 5i Business is saving us 24% a month compared to our previous contract. And we can focus on the job without being distracted by IT problems (which before were grinding us to a halt). It's a better service for less money, plus I feel confident our IT is now being managed correctly, which is important for us as we grow.”
Virtual Office Solutions

Susan Cumming

Virtual Office Solutions

“We operate an inbound call answering service and approached 5i Business about their cloud phone system. It has enabled us to take more control of our systems while still having technical support available if we're unsure of anything. 5i Business has made a real effort to understand us and how available technologies will help us win more business and deliver an outstanding service to our customers. 5i Business now acts as our technical consultants for all things IT, and we’re even starting to work with them to help our own customers.”