IT services, applications and individual machines monitored 24/7.
Proactive IT support is essential for businesses - and that is exactly what our remote management service delivers. Your systems are kept up-to-date and monitored to prevent issues. Our technical team will provide continued maintenance and preventative support, stepping in quickly if problems are identified.
Our service takes pressure off in-house IT staff and has the added benefit of achieving cost savings. Because we handle everything remotely under one umbrella, you no longer need to hire separate engineers to take care of each aspect of your IT.
System health updates
Alerts and reporting system
Keeping systems secure and stable
Protect your business from system failure and unplanned downtime, lost data and security threats. Put simply, remote IT management keeps a watchful eye on your systems to ensure that nothing goes wrong.
Everything from Servers and Workstations to Network and Mobile devices are covered for your peace of mind.
Range of Benefits
We work behind the scenes to keep your business going:
Tasks can be scheduled to work outside of your business hours to reduce their impact on the running of your everyday business
Sometimes it’s in your best interests to have tasks scheduled automatically to keep systems working seamlessly. We’ll advise you of this on a case-by-case basis
An escalating alert system so we know when your IT needs remedial action
Root cause analysis
Fixing problems is only one part of the story. We analyse what happened so we can prevent ongoing issues
Do You Monitor IT Downtime? (if not, you could be leaking profit)
When you consider a loss of sales revenue, dwindling productivity, customer dissatisfaction and potential employee overtime, downtime gets expensive fast. Lost revenues can easily run up into the five or six figures.
IT monitoring is a great example of where a small investment can have tremendous benefits.
What our clients say
Virtual Office Solutions